return info 3

EASY RETURN

We’re really sorry to hear this, returns can be a bit of a nuisance. You’ve ordered something, and now you’ve got to send it back. Yawn. But don’t panic, here at AI Life we’ve worked hard to ensure this process is as seamless as possible.

You may return your order (or items) for any of the following reasons:
-You received the wrong item in your package.
-For products that are defective or damaged upon arrival.

Smart Phones and Smart Watches Return Policy
-Easy return within seven (7) working days starting from the day the goods are delivered to you, but please make sure they are in original conditions and Non-activated/unused/uninstalled or had any data inputted.
-If you have activated your Phone/Watch, It’s ok :) We are providing 1 year warranty against manufacturer defect.

Other Products Return Policy
Easy return within seven (7) working days starting from the day the goods are delivered to you, but please make sure:
-The goods must be in new condition and returned in the original, unopened packaging along with all original accessories and any free gifts received with it.
-All sealed items must not be opened.

Please contact us 24/7.
Via Phone/Whatsapp: +65 87775955 or Email: info@ailifeholdings.com
Once again, thank you for selecting AI Life, and have a nice day :)